At Dew DropZ, customer satisfaction is our priority.

Eligible Returns

You may request a return if:

• The product received is damaged.
• The wrong product was delivered.
• The product has a manufacturing defect.
• The item received does not match the order.

Return Conditions

• Return requests must be made within 3 days of receiving the product.
• The product must be unused and in its original condition.
• Original packaging, tags, and accessories must be included.

Non-Returnable Items

• Used or washed products.
• Products damaged by customer misuse.
• Products without original packaging or tags.

Return Process

1. Contact our support team via phone, WhatsApp, or email.
2. Provide your order number and product images if applicable.
3. Our team will review your request.
4. Approved returns will be processed according to our return guidelines.

For assistance, contact us at 01978003126 or shishir.dew44@gmail.com.